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Welcome to another special episode of the Marketing Vanguard podcast. Today, host Jenny Rooney speaks with Mauro Porcini, svp and chief design officer at PepsiCo, to discuss the vital role of design in corporate innovation.
Porcini shares his insights on how design creates value for consumers, the difference between design and creativity, and the importance of collaboration across disciplines. He also discusses his experience redesigning the Pepsi brand and the transformative potential of AI in enhancing design. Tune in for a captivating conversation that explores how design thinking can drive success in large organizations.
“I am genuinely excited about the role of AI in design,” he says on the podcast. “It can enhance our capabilities, speed up processes, and offer new perspectives. However, the human touch—intuition and creativity—is irreplaceable when turning those insights into real-world success.”
Since 2012, Porcini has transformed the company’s approach to innovation through design. Under his leadership, the PepsiCo Design function has garnered over 2,100 awards, significantly impacting iconic brands like Pepsi, Lay’s, and Gatorade.
Previously, he was chief design officer at 3M and has received accolades including Fortune’s 40 Under 40 and a knighthood from the Italian president. He’s also the author of The Human Side of Innovation and serves on various boards, including the Design Management Institute and the Politecnico of Milan Foundation in the U.S.
Key takeaways:
01:50 The Importance of Vision in Design: Porcini emphasizes the importance of having a vision or “dream” as a designer, particularly in a large corporation like PepsiCo. He believes that reaching a vast audience and creating value—whether functional or emotional—is essential. Porcini stresses the significance of understanding people’s needs and desires to produce valuable products and experiences. He sees design as a key enabler for creating value, urging companies to recognize its importance. Ultimately, Porcini champions human-centric design, asserting that by prioritizing value for people, companies can also achieve financial success.
04:42 Difference Between Design and Creativity: Porcini defines design as the discipline focused on creating solutions for specific human needs and wants, encompassing products, brands, and services. He emphasizes three lenses in design thinking: desirability (people), viability (business), and feasibility (technology). Creativity, described as “intuition in action,” serves as the enabler for finding optimal solutions through an iterative process. He argues that intuition is not solely emotional but can be nurtured and developed over time, drawing on a wealth of experiences and knowledge. He references philosopher Baruch Spinoza, highlighting the connection between intuition and reason in arriving at solutions quickly and effectively.
18:36 Collaboration between Design and Marketing: Porcini highlights the exceptional talent he encounters at PepsiCo, noting the importance of understanding one’s strengths and limitations. He believes the best marketers embrace diverse thinking, combining operational efficiency and creativity. Porcini emphasizes the need to respect and empower different forms of creativity, arguing that the ideal marketer balances creative and operational skills. He asserts that curiosity about diverse perspectives drives innovation, enabling teams to learn from dissimilar backgrounds. Ultimately, Porcini underscores that effective leadership fosters an inclusive environment where empathy and collaboration unite individuals toward a common goal.
